Updated: 2026-05-07
In its early days, the cryptocurrency industry faced a shortage of skilled workers, who entered the field without the opportunity to undergo any formal training. Many years later, after acquiring knowledge and useful skills, we are witnessing their virtual displacement, as artificial intelligence technology makes it possible to replace many specialists.
Recently, Coinbase CEO Brian Armstrong sent out a letter to the crypto exchange’s employees in which announced a reduction in staff The company’s global workforce has fallen by 14%. There are two main reasons for this: market decline and the introduction of AI. Interestingly, the number of management positions will also be reduced.
Gracie Chen, CEO of the universal exchange Bitget, spoke about the current trends developing in the crypto industry’s labor market.
How do you assess the current state of the global labor market in Block-industry? Is the industry experiencing a labor shortage or, on the contrary, is it becoming saturated?
Labor market in BlockThe industry has grown rapidly, but today the key challenge is not so much the quantity of specialists as their quality. The decentralized nature of Web3 makes the industry particularly attractive to remote workers, as its global and continuous nature is ideal for cross-border collaboration.
We see this in the example of Bitget: in just a few years, the company has grown from several hundred employees to several thousand. This growth is supported by the crypto industry’s closer integration with traditional finance and the emergence of clearer regulatory frameworks in key markets, which expands the candidate pool and makes it easier to attract specialists from related industries. However, even with such growth, the greatest challenge is finding people who can combine speed, efficiency, and sound judgment in a rapidly changing environment.
Compared to traditional finance and other mature industries, Web3 is still in its early stages of development. However, the trajectory remains strong, and the potential for further growth and talent development is very high.
Which regions are key centers of attraction for Web3 talent today and why?
Asia remains one of the strongest hubs of Web3 talent, particularly among developers. The region accounts for more than a third of global developer activity and an even larger share of new professionals entering the industry.
Europe maintains its strength in engineering and regulation, while North America remains the leader in institutional capital, infrastructure, and startup creation.
Interestingly, Web3 talent is becoming increasingly limitless. The industry naturally rewards those who can work globally, collaborate effectively remotely, and quickly adapt to different markets and cultures. This flexibility is one of the reasons why many choose Web3.
How is demand for specialists in the crypto industry changing as it converges with traditional finance?
We’re seeing a clear shift in the hiring structure. While crypto companies previously primarily attracted specialists from within the industry, now they’re actively recruiting professionals from traditional finance, payment systems, compliance, treasury, and institutional sales.
These specialists bring the structure and discipline needed as the industry matures and regulation becomes more stringent. At the same time, Web2 specialists strengthen product and operational competencies.
In the long term, the most competitive candidates will be those who can combine the experience of TradFi, Web2, and Web3, as they will be the ones building the next generation of financial infrastructure.
What key skills are most in demand today? Block-sector, technical or non-technical?
Engineering skills remain in strong demand, particularly in smart contract development, security, and data management. At the same time, the need for non-technical skills, such as product management, communications, and compliance, is growing.
While AI knowledge is becoming increasingly important, the key to becoming a strong AI professional is the ability to apply these tools in practice.
Human judgment, product intuition, and the ability to understand users remain crucial. The most successful are those who combine technical depth with adaptability and an understanding of global markets.
How important is experience in traditional finance or IT for a successful career in Web3?
There’s no single “right” background. Web3 values adaptability, curiosity, and a willingness to learn. At Bitget, we see strong professionals from traditional finance, IT, Web2, and even other fields.
People who can work at the intersection of TradFi, Web2, and Web3 will be especially in demand as more industries move to an on-chain environment.
Where is the best place to get an education in blockchain today?
The fastest path is practical experience. Universities and online platforms provide a foundation, but the industry is evolving too quickly to limit itself to theory.
Those who actively use products, participate in the on-chain ecosystem, and create their own projects grow most rapidly. The best candidates are those who can demonstrate real achievements, not just knowledge.
What are the most common mistakes candidates make?
The main mistake is assuming that interest alone is enough. In Web3, it’s important to demonstrate tangible results: projects, participation, and experience.
Also, candidates often fail to adapt their experience to the industry and do not connect it with concepts such as tokenomics, protocol risks, or security. Formal resumes without practice and active participation greatly reduce your chances.
How will the development of artificial intelligence change the labor market?
AI is significantly transforming the market, especially as the crypto industry converges with traditional finance. Demand for model control, risk management, and oversight will grow.
Advantages will be given to specialists who combine AI knowledge with strong human judgment.
Will AI become a threat or an opportunity?
AI raises the bar rather than reduces capabilities. It automates some tasks but creates new roles, such as model verification, fraud prevention, and product personalization.
The main change is the increased demands on work quality. Those who adapt faster will gain an advantage.
What skills will become critical?
Key skills will include working with data, systems thinking, an understanding of security, and the ability to transform complex technologies into useful products. Creativity is also essential, especially in developing solutions not only for humans but also for AI agents.
Which specialists are currently most in demand in the company?
Demand remains high across all fields, particularly in engineering, security, infrastructure, and product development. However, the key factor remains not only expertise but also mindset: adaptability, initiative, a willingness to learn, and a willingness to work in a rapidly changing environment.
How does Bitget evaluate candidates?
The main criterion is thinking. Responsibility, learning speed, high standards, and the ability to work under pressure are essential.
Experience is important, but not decisive. Potential and the ability to quickly apply knowledge in practice are of great importance.
What talent development programs are implemented in the company?
Program Graduate Program 2026 Includes over 50 positions with rotations and mentoring in engineering, product, and risk management, with involvement in real projects. Internal training programs and certifications are also utilized.
How important are educational initiatives?s?
They are strategically important. They are not only a recruiting tool, but also a tool for developing the entire ecosystem. Programs like Blockchain4Her and Blockchain4Youth are helping expand participation in the industry and develop a new generation of specialists. This is an investment in the sustainable development of Web3 and the future financial infrastructure.
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